OTRSI · Over The Road SI · for carriers & small fleets

OTRSI is Over The Road SI. We answer trucking IT problems: EDI, phones, and networks.

214 rejected again? Paste it below and get a free diagnosis in seconds, then the exact fix in writing. That covers 204 / 214 / 210 / 990 / 997 rejects, broker error emails, office phones, VPNs, and networks. Plain English, and no sales calls. Ever.

997 AK3/AK4 decoding214 date/time & status codesSE counts & control numbersBroker reject emailsTMS mapping issues
Check my reject freeSee pricing

Free EDI Reject Checker

⬆ Drop a .edi / .x12 / .txt / .eml file here, or browse
🔒 Prototype: analysis runs in your browser and nothing is uploaded. In the real service, files are encrypted, rates can be auto-redacted, and everything is deleted after 30 days. Never used to train AI.

Also fixed by text or email, no phone tag

EDI & integrations

204/210/214/990/997 rejects, partner onboarding tests, mapping bugs, TMS ↔ broker connections.

IBM i / AS400

5250 sessions, printer writers/outqs, user profiles, job errors, ACS client issues.

Office IT

Printers/scanners, FortiClient VPN, email/DNS (SPF/DKIM/DMARC), Microsoft 365, phones.

How it works

  1. Paste or forwardYour reject, 997, or error email
  2. Free diagnosisInstant, in plain English
  3. Unlock the fix$59, secure Stripe checkout
  4. Get the fixCorrected segments + steps, usually under 1 hour
  5. Resend & confirmNot fixed? Free revision, your money back, or a vetted hands-on expert
  6. Never againEDI Watch catches the next one for you

Questions

Do you need access to my systems?

No. You send the file, we send the fix, and you (or your TMS vendor) apply it. We never ask for passwords. Hands-on remote work happens only under a signed scope, through a session you start and can end at any time.

Who actually does the work?

Our AI assistant diagnoses and writes every fix using public X12 standards and your partner's published specs. A human owner reviews the unusual cases.

Can I talk to someone?

We're a text-and-email shop. That's how we keep prices low. Reply to any email or use the support form, and you'll get a written answer fast. There is no phone line.

What if the AI can't fix it (AS2 down, TMS config, network, on-site)?

Every ticket is triaged. If it needs hands on your systems, we write a scoped brief and a fixed quote and match you with a vetted independent expert. You pay the quote upfront; we hold it until you confirm the job is done. Prefer not to? You get a refund instead. Start triage.